Our drivers are experienced, knowledgeable professionals who pride themselves in working for our company and offering a service to our clients, which is extremely important for your journey with us. Many have been with our company for more than 10 years and are fully qualified to make your travel with us both safe and enjoyable, extending the highest level of customer care. They have smart distinct uniforms, worn at all times, and are encouraged to take pride in their coach, which will be presented to the highest standard.

Our Office staff are helpful and knowledgeable, working with the latest computer systems and dealing with your enquiries in a prompt and friendly manner.

Our Engineers maintain our fleet within our own workshops, which have been invested with the latest equipment to ensure that the highest standards are met at all times.

The Health and Safety of customers and employees is also a top priority with our Company. We have our own Health and Safety Advisor who assesses, implements and evaluates our policy regularly. We can provide copies of our risk assessments if requested.

We are also members of the Confederation of Passenger Transport as well as members of the Coach Bonded Holidays Group.

In addition to coach hire, our own 2013-day tour and short break programme is now available. We offer an outstanding selection of Day tours, Theatre Trips and Short breaks through out the United Kingdom at very competitive prices.

Simply safe…the way to go!

Teachers, youth leaders and parents…welcome to a page with information specifically for you.  Advice and information on this page has been independently sourced on behalf of Milligans.  When making transport arrangements for others, the law requires the organiser to be aware of their legal obligations and expects safeguards and systems to be in place for this purpose. On this page BUSK UK, leading independent advisors on transporting children and young people safely by road, provide guidance on how best to do that. For more information visit www.busk-uk.com.

Company Profile

Choosing a coach company to transport children should not be based on the cheapest price. Children are precious and deserve to travel safely. Milligan’s Coach Travel comply with all legislation in order to promote safe coach travel. We would like you to take this aspect into consideration when choosing your coach provider.  Milligans joined Simply Safe so that BUSK can assist and support our Company to achieve the very highest of safest standards for you children in your care while being transported in our coaches.

Profits are re-invested into business to maintain safety standards.

When you hire a coach from Milligans Coach Travel we guarantee to provide:

• 1st class service by a family run business established since 1948.
• Fully maintained coaches meeting all legal compliances.
• Access to records/audit trails of driver walk around checks, vehicle defects/parts ordered etc., by prior arrangement.  This will demonstrate how well run our business is - essential for passenger safety.
• Coaches with average age of 10 years.
• Coach fleet that includes ECE R66 Regulations vehicles (anti-crush roof)
• Professional drivers trained in all aspects of transporting passengers.
• Coaches with choice of two and three point safety belts to include factory fitted belts.
• Coaches carrying safety and emergency equipment.
• Coaches fitted with CCTV, ABS/retarder braking systems, driver emergency kit, vehicles safety inspected every 4 weeks.
• Coaches with clearly defined emergency exits to include rear exit door, specified windows, roof hatches.
• Emergency planning procedures for drivers to put into action in the unlikely event of a crash/breakdown.
• Safety announcements prior to beginning of a journey.
• CRB checked drivers.

When we carry children or young people, the organiser/s of the trip is/are required to:

• Follow any instructions given by the driver (legal requirement). Drivers are legally in charge and have the same authority as an airline pilot or sea captain over who they carry.
• Inform the driver immediately if any problem arises during the journey.
• Take all reasonable measures to ensure that children/young people do not cause any distractions that might affect the ability of the driver to concentrate on the important task of driving safely (legal requirement).
• Assist the driver in meeting the Driver’s Hours Regulations (legal requirement).
• Ensure all passengers are wearing safety belts correctly and that belts are worn throughout the journey (legal requirement). Incorrectly worn safety belts carry the same penalty as not wearing a belt at all.
• Locate where all exits are positioned and where emergency and safety equipment is stored.
• Ensure luggage is stored safely and exits and aisles are kept clear (legal requirement).
• Ensure two adults are seated at the rear emergency exit and that they are familiar with how to use this emergency exit and ensure adults are seated throughout the coach with the task of pupil supervision. The organiser of the trip has a legal duty to provide a safe journey.
• Ensure that food and drink is not consumed on the coach and ensure that all passengers observe the no chewing gum policy.
• Leave the coach in the same condition at the end of a journey as it was at the beginning removing all passenger rubbish when leaving the coach.

 This safety charter is designed to improve the safety of every passenger when travelling with Milligans Coach Travel and has been produced in conjunction with BUSK UK.

Simply safe…the way to go!
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Legal Obligations

What are the legal obligations applicable to schools when making transport arrangements for school trips and visits abroad?

Obtaining three quotes from a transport company and choosing the cheapest is definitely not demonstrating the correct culture and attitude to the safety of pupils in a school’s care.  The law requires a school to provide a ‘safe journey’. An adequate written risk assessment that clearly identifies any risks to passengers and shows how potential risks will be reduced is crucial.  Risk assessments do not have to be onerous and once completed should be re-visited once a year to re-assess standards.  This specific risk assessment is not about the activity or purpose of the trip.  This risk assessment is about:

• The standard and type of transport used.
• Qualifications and experience of the driver (when it is necessary for two drivers to be hired for longer trips to comply with Drivers’ Hours Regulations).
• Route to be travelled.
• Forward planning including emergency plans in the event of breakdown, accident or illness.

Every school should have a Transport Document that includes a Seat Belt Policy, clearly detailing how seat belt wearing will be enforced.  Safety advice given to the school by the coach company must be taken seriously. Once on board a coach it is the driver that is in charge and not the teacher.  Schools must adhere to a transport company’s safety rules and instructions just in the same way that they would when travelling by sea or with an airline. This is a legal requirement.  Schools must be aware of and adhere to seat belt legislation in all respects.  For clarification please contact BUSK directly.

SCHOOLS MAY CONTACT BUSK FOR FREE HELP AND ADVICE ON HOW TO PRODUCE A TRANSPORT/SEAT BELT POLICY. MORE INFORMATION ABOUT THE REQUIREMENTS OF SCHOOLS WHEN ORGANISING SCHOOL TRIPS AND VISITS ABROAD CAN BE FOUND AT WWW.BUSK-UK.COM.

What are the consequences for schools that do not fulfill a legal duty of care for pupils and others in their care on a school trip or visit abroad?

In 2006 Corporate Manslaughter Laws were amended to make it easier for courts to successfully prosecute transport companies, local authorities and schools who failed in a legal duty of care to protect others.  Where it can be shown that a school has failed to take adequate care in making transport arrangements for pupils and as a consequence it can be proven that this resulted in the death of a pupil, then the school’s management team could be found guilty of Corporate Manslaughter.  This could result in a large fine and courts have the power to give a school a Publicity Order, effectively ordering the school to advertise in the media that they had been found responsible for a child’s death.

This information has been prepared by BUSK and approved by Mike Imperato of New Law Solicitors. The advice given would be no less than a court would ask and expect to see if a legal action was taken against a school should something go wrong.  A court would expect a governing body of a school to have an audit trail defining transport arrangements and what method was selected when it came to hiring transport.  Choosing the cheapest company will not satisfy a court that the school had done everything necessary to fulfill a duty of care for the pupils.

Coach travel is comparatively safe when hiring from a reputable operator that observes all the safety rules and meet compliance requirements but it is teachers and governors who are required to provide a ‘safe journey’. Parents trust schools to make transport arrangements for their children based on safety criteria and not one of cost.

Simply safe…the way to go!